Terms and Conditions

SweetPeasStamping's Policies Welcome Welcome to SweetPeas Stamping! I love to create hand stamped jewelry and specialize in awareness, remembrance, and mother's jewelry. If you don't see something you are looking for please convo me to create the perfect piece for you! . Payment I accept all major credit cards (Master Card, Discover, Visa, American Express) and paypal payments for your convenience! Payments must clear before I start creating your piece. . Shipping I ship all domestic orders via USPS first class. I ship most orders within 1-2 weeks of cleared payment-please add an additional 2-5 days for shipping times. Insurance is available for an additional charge-convo me before ordering so I can invoice you for additional costs. I can not be held responsible for packages once they leave my possession so I encourage you to purchase insurance in case of loss or damage once shipped. Please make sure your address matches up to your paypal address or message me with the correct address to mail to! . Refunds and Exchanges I want you to be happy and a satisfied customer so if you have any concerns or questions for me please contact me so we can discuss your needs. Because most of my jewelry is personalized I can not accept returns unless there was a stamping or spelling mistake on my part. Please double check your spelling and information before placing your order-once your order is placed I do not accept cancellations or give refunds if you change your mind or have a mistake after you place your order. I ONLY OFFER REFUNDS OR EXCHANGES IF THERE WAS AN ERROR ON MY PART! * I note the size of discs, photo example of font, and metal used in every listing. Please understand that I can not offer refunds because it was not the size, weight etc that you expected. Please read the descriptions very carefully and ask me any questions before ordering. I want you to love your piece so please let me know how I can help you! **Please note that hand stamped jewelry leaves a slight impression (mark) on the back side of the metal due to the nature of how it is stamped. Returns will not be accepted from misuse of my pieces (wearing in water, getting lotions or oils on jewelry, excessive roughness). Customer satisfaction is very important to me so if there is anything I can to do help please let me know! . Additional Policies and FAQs I personally stamp each letter by hand, not machine, so not every letter will line up straight or have the same character depth-this adds to the charm of your piece! I do my best to make sure each piece is beautiful and I would not send a customer a piece that I would not be willing to give to my loved ones as well! Please note that most of my pieces are made from aluminum which is VERY lightweight but is a preferred metal because it does not tarnish and is hypoallergenic. *I highly recommend removing your jewelry before entering water (showering, swimming, washing hands, doing dishes etc.) to help prolong the life of your jewelry. **I suggest storing your jewelry in a small ziploc bag to keep it dry and from getting scratched. **Please note that hand stamped jewelry leaves a slight impression (mark) on the back side of the metal due to the nature of how it is stamped.